Privacy Policy

Our privacy policy (“Privacy Policy“) describes the following:
• Whatdata or information we collect from guests, customers, villa owners, residence owners, lessors, lessees, tenants, and vendors, suppliers, including prospective or potential ones, and you as well as visitors to devaranaspaegypt.com.Devarana Spa uses this data or information to better serve the needs of our Guests.

What is Personal Information?
The term “Personal Information” refers to information about you as an individual, such as your name, address, age, gender, image and credit card information.
Why is Personal Information Collected?
1. To Provide Superior Customer Service to our Guests and Owners
Your Personal Information is collected to assist us in making your reservation and providing the services you request at any of our properties, to ensure we meet your needs while your visit also to allow us to contact you in relation to matters that arise from your visit to us. Our goal is to provide you with superior customer service, whether you visit us once or many times. By keeping certain stay-related Personal Information on file, such as information regarding guest history and itemized spending, Guests have the ability to confirm prior transactions and reconcile statements or invoices.

To Keep Our Guests Informed
We may use the Personal Information you provide and that we collect to send you newsletters regarding our promotions or other information that may be interest you. In order to do this, your information may be shared with a third party, for example, to the marketing communications team. If you do not wish to receive information fromDevarana Spa Egypt, you may indicate your wishes on your registration formwhile your visit or you may advise one of the spa receptionists or send an e-mail to: cairo@devaranaspa.com